Quality Coach

4 - 6 Years
Bengaluru

Job Description

Hello,

Greetings from eCentricHR !!

We are hiring for one of the CMM Level 5 Company who can join Immediate/15 days.

Position : Analyst, IT Service Operations
Experience: 4-6 Years
Job Location: Bangalore
Shift Timing: Rotational shifts

JD:
  • Analyst should be responsible to Coach and Train on English Accent.
  • Audit the Calls / Chat , Scrub and perform Ticket Analysis Experience on IT-Service Desk a Must Experience on ITIL V3 Foundation.
  • Technical Expertise on OS, Basic HW &NW and office products 24 /7 Process , 
  • Willing to Work in Rotating Shifts.

Note: Interested candidate can share your updated Profile as per the below mentioned details

Exp:
Ctc:
Exp ctc:
Notice Period:

Warm Regards
Mary Pramila
Recruitment Consultant

marypramila.a@ecentrichr.com
040 - 46446052

Salary: INR 2,75,000 - 4,00,000 P.A.

Industry:BPO / Call Centre / ITES

Functional Area:ITES, BPO, KPO, LPO, Customer Service, Operations

Role Category:Quality

Role:Quality Coach

Employment Type:Permanent Job, Full Time

Keyskills

Desired Candidate Profile

Please refer to the Job description above

Company Profile

Ecentric Solutions Pvt. Ltd.

Ecentric Solutions Pvt. Ltd.
eCentric is Indian arm of the US$100 Million Paradigm IT Group. Established in 2002 as an RPO and offshore venture of ParadigmIT US, eCentric has subsequently built expertise in enterprise IT solutions and end to end human resource solutions.
eCentric is a CMMi Level 5, ISO 9001, ISO 27001 certified company with proven delivery capabilities in software development, support services, Recruitment Process Outsourcing, Business Process Outsourcing and end-to-end human resource solutions. We currently work with Fortune 500 companies and organizations from Government of India, US Government and large and medium Indian corporates.

eCentricHR is member of industry bodies such as Indian Staffing Federation (ISF) , Associated Chambers of Commerce and Industry of India (ASSOCHAM), National Association of Software and Services Companies (NASSCOM) and TiE.

Please also do visit us at - www.ecentrichr.com or www.paradigmit.com
View Contact Details+

Recruiter Name:Siva

Contact Company:Ecentric Solutions Pvt. Ltd.

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