BPO Executive

1 - 3 Years
Hyderabad

Job Description

1.The primary task of a BPO executive is to handle calls from customers or clients and provide them with a solution to their queries.
2,He/She must show the willingness to learn new things every time and then.
Must discuss every matter with its supervisor or team leader to get any issue sorted
3.Giving a resolution to the customers or clients should be the whole and sole responsibility.
4.Should carry out various other professional services like Business Research, Legal services, Financial Analysis etc.
5.Must be very effective in providing customer service by providing resolution to their complicated queries and issues.
6.Must efficiently set goals and work on so as to avoid any escalations and maintain the relevancy and quality while providing service to the customers.

Salary: INR 1,25,000 - 2,00,000 P.A.

Industry:BPO / Call Centre / ITES

Functional Area:ITES, BPO, KPO, LPO, Customer Service, Operations

Role Category:Voice

Role:Telecalling/Telemarketing Executive

Employment Type:Permanent Job, Full Time

Keyskills

Desired Candidate Profile

Please refer to the Job description above

Company Profile

Ecentric Solutions Pvt. Ltd.

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View Contact Details+

Recruiter Name:Siva

Contact Company:Ecentric Solutions Pvt. Ltd.